Refund Policy
A legal disclaimer
All return and refund requests are subject to the terms outlined in our Return Policy. By purchasing from our website, you acknowledge and agree to these terms.
We reserve the right to refuse returns or exchanges that do not meet our eligibility requirements, including but not limited to items that are used, damaged, altered, or returned outside of the specified return window. Products must be returned in their original condition and packaging unless otherwise stated.
Refunds, if approved, will be issued to the original method of payment within a reasonable processing time. Shipping costs are non-refundable unless the return is due to our error.
We are not responsible for returns that are lost, delayed, or damaged during transit. Customers are responsible for ensuring that returned items are properly packaged and shipped with a trackable service.
Certain items may be marked as final sale and are not eligible for return or refund. We reserve the right to modify or update this Return Policy at any time without prior notice.
This Return Policy Disclaimer is provided to clarify the terms of returns and does not limit any rights you may have under applicable consumer protection laws.
Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Return Window
You may request a return within 14 days of receiving your item. After this period, we may not be able to offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging. Proof of purchase is required.
Non-Returnable Items
Certain items may be non-returnable, including final sale items, custom or personalized products, and items marked as non-refundable.
Return Process
To initiate a return, please contact us at [your contact email] with your order number and reason for return. If your return is approved, we will provide instructions on how and where to send your item.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service, as we are not responsible for items lost in transit.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange a replacement.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue so we can resolve it promptly.
Changes to This Policy
We reserve the right to update or modify this Return Policy at any time without prior notice. Continued use of our website constitutes acceptance of these terms.